Case Study: Application of ShiMeta AIoT-3576E AI Terminal Motherboard in Hotel Service Robots

Hotel owners are progressively implementing automation in the age of smart hospitality and digital transformation to improve service quality, reduce labor costs, and obtain a competitive advantage. Conventional models have trouble meeting the needs of round-the-clock servicing, time-consuming cleaning, and repetitive delivery responsibilities. Leading hotel companies are using intelligent service robots to address these issues, and the ShiMeta AIoT-3576E AI terminal motherboard is the brains behind these devices.

Project Overview: Smart Hotel Service Robots

This AI-driven initiative integrates a fleet of multi-functional robots to support hotel operations, including item delivery, guest services, automated cleaning, and advanced coordination among machines. The core requirements for this system include:

• Automated Delivery – Seamlessly connected to the hotel’s Property Management System (PMS), the robots receive tasks such as delivering welcome fruits, VIP gifts, and small items like snacks or toiletries. They must intelligently navigate elevators, avoid obstacles, and notify guests upon arrival.

• Efficient Cleaning Operations – Robots are equipped with carpet vacuuming and dust removal capabilities, autonomously handling scheduled cleaning during low-traffic periods while producing detailed performance reports.

• Multi-Unit Coordination – During peak hours, several robots work collaboratively under a centralized scheduler to prevent conflicts and optimize delivery routes.

• Smooth Human-Machine Interaction – High-resolution touch displays and responsive voice interfaces enable guests to interact easily with the robots for information and services.

• Reliable 24/7 Performance – Designed for commercial use, the system requires stable, low-power hardware capable of reliably supporting multiple sensors and peripherals.

AIoT-3576E: The Intelligent Core of Hotel Service Robots

The ShiMeta AIoT-3576E delivers exceptional computing power, flexibility, and connectivity — making it an ideal core for commercial service robots. Here’s how it supports mission-critical functions:

High-Performance Processing

Built around a Rockchip RK3576 octa-core processor with frequencies up to 2.2 GHz and paired with 8 GB of RAM, the AIoT-3576E enables smooth execution of Linux OS, real-time navigation, multi-sensor data fusion, and interaction interfaces without lag or bottlenecks.

Powerful AI Capabilities

Equipped with a 6 TOPS Neural Processing Unit (NPU), this motherboard delivers robust support for visual recognition, speech processing, and SLAM (Simultaneous Localization and Mapping). Robots can quickly identify obstacles, elevator buttons, room numbers, and people to ensure safe, efficient navigation.

Advanced Display Support

With support for 4K@120Hz output and a variety of display interfaces (DP, eDP, LVDS), the AIoT-3576E enhances user experiences through fluid, high-definition touch interfaces and interactive visual content.

Extensive Connectivity & Expansion

The motherboard provides a rich set of interfaces, enabling seamless integration with cameras, LiDAR, ultrasonic sensors, motor controllers, and elevator systems:

• Perception Layer – MIPI camera interfaces and sensor connections act as the robot’s ‘eyes.’ 
• Control Layer – GPIO, I²C, and RS485 allow for motor and subsystem control.
• Communication Layer – Gigabit Ethernet, Wi-Fi, Bluetooth, and PCIe 4G connectivity ensure reliable data links with cloud systems and central command.

Driving the Future of Smart Hotels

By combining high-end processing, AI performance, seamless I/O, and industrial-grade reliability, the ShiMeta AIoT-3576E AI terminal motherboard empowers service robots to perform complex tasks that enhance operational efficiency and guest satisfaction. This technology not only solves current service bottlenecks but also propels the hotel industry toward smarter, fully autonomous service ecosystems.