What Is a Self Service Kiosk?

A self service kiosk is a smart terminal that allows users to make payments, check in, or access information without staff assistance. It reduces costs, enhances accuracy, and enhances the user experience.

ShiMeta offers a full range of self-service kiosk solutions designed to streamline customer experiences across restaurants, retail stores, and various service industries. Whether you are looking for a compact self-service payment kiosk or a multifunctional self service kiosk POS, our hardware and software platforms ensure fast, secure, and efficient operations.

Benefits

  • Reduce labor costs
  • Improve transaction accuracy
  • Shorten queue time
  • Increase upsell efficiency
  • Enable 24/7 unattended operation
  • Provide secure, multilingual UI

Key Features

  • Integrated Payment Modules – NFC, IC card, QR, RFID & MSR readers
  • Multiple Form Factors – Floor-standing, wall-mounted, countertop
  • Real-Time Sync – Connects to CRM, POS, or third-party platforms
  • Receipt Printing – High-speed thermal printers for receipts
  • Secure Transactions – End-to-end encryption + payment certifications
  • Self-service Experience – Unattended, touch-friendly interface

The Growing Self-Service Kiosk Market

As the demand for automation grows globally, the self-service kiosk market is experiencing rapid expansion across regions. Businesses are embracing kiosks to enhance operational efficiency, minimize labor costs, and provide seamless customer interactions. Whether in the food service sector or public services, self-service kiosks are the key to future-ready customer engagement.

Why Choose ShiMeta Self Service Kiosk Systems?

ShiMeta’s solutions are not just about hardware — we offer robust self service kiosk software that enables remote content management, real-time data analytics, and smooth system integration. Built on flexible architecture, our software can be tailored to match various use scenarios from dining to retail and ticketing.

  • Modular Design: Easily customizable for your brand and environment

  • Multi-Scenario Deployment: Suited for QSRs, retail chains, hospitals, and more

  • All-in-One Integration: Combines POS, payment, display, and analytics

  • Global Support: Optimized for businesses in Asia, Europe, America, and the Middle East

Self-Service Kiosk vs Traditional Cashier

Feature Self-Payment Kiosk Traditional Cashier
Service Hours 24/7 Limited by staff
Accuracy Automated, consistent Staff-dependent
Payment Options Digital & card-based Cash/card
Integration CRM / POS / ERP Usually isolated
Security Encrypted transactions Variable by training

Kiosk Product Highlight

Component Specification Component
CPU RK3288 Cortex-A17, Quad Core, 1.8GHz CPU
OS Android/Linux (customizable) OS
Display 24” 1080P PCAP touchscreen Display
Printer 80mm thermal printer Printer
Payment Options QR, NFC, IC/ID, RFID, MSR Payment Options
Camera 3D depth-sensing for facial auth (optional) Camera
Mount Floor-standing / Wall-mounted / Desktop Mount
Body Aluminum die-casting + tempered glass Body
Industry Use Case Industry
Retail Quick checkouts, member top-ups, bill pay Retail
Restaurants Self-order + pay, reduce queue burden Restaurants
Government Services Public utility payment, traffic fines Government Services
Hotels Guest self-checkout, express payments Hotels
Attractions Ticketing, self-payment at vending or entry Attractions

Solution Block & Blog Support

  • How Modular Self-Service Kiosks Are Transforming Retail and Hospitality

FAQs

What payment methods are supported?

ShiMeta kiosks support QR codes (Alipay, WeChat Pay), NFC, magnetic swipe, IC cards, and RFID.

Can I integrate this with my POS system?

Yes. Our SDK and APIs allow full integration with most third-party POS and ERP platforms.

What’s the installation process like?

We offer VESA-compatible mounting for walls, desktops, or standalone options with remote deployment support.