ShiMeta Elevator Emergency Digital Signage System

Product Overview

ShiMeta Elevator Emergency & Customer Flow Digital Signage System is a BS-architecture-based smart platform that connects over 10,000 elevator digital signage terminals for unified operation, real-time management, and face recognition-based analytics. It provides critical safety functions like one-click alarms, visual intercom, and comforting videos, while enabling targeted multimedia content delivery and multi-role access control. This system enhances elevator safety, advertising revenue, and property operation efficiency.

Software System Composition

The system consists of:

  • Client APP embedded in the elevator terminal
  • Background server supporting both LAN and public network delivery
  • Remote access for administrators, property managers, and rescue personnel
  • Support for over 10,000 terminals operating concurrently across multiple buildings

Key Functional Features

One-Click Emergency Alarm

  • Passengers can initiate emergency rescue via a physical or on-screen alarm button
  • System automatically dials preset emergency contacts in sequence
  • If unanswered, SMS notifications are triggered to ensure timely rescue
  • Enables 24/7 unmanned elevator safety coverage

 

Comforting Videos During Alarm

  • When an alarm is triggered, terminals automatically play emergency guidance videos
  • Videos provide emotional comfort and instructions on safe behavior
  • Up to 5 preloaded videos can be configured
  • If not set, a default soothing image is displayed

 

Visual Intercom with Rescue Center

  • Two-way real-time video call between the trapped passenger and rescue personnel
  • Terminal screen automatically switches from ads to intercom display
  • Split-screen layout shows both parties’ live feed
  • Immediate communication improves safety response time

 

Alarm Video Recording

  • Alarm sessions are recorded automatically from confirmation to resolution
  • Videos are stored and timestamped for incident review, traceability, and compliance
  • Crucial for elevator maintenance audits and legal support

Multimedia Information Release System

  • Distributes audio, video, images, weather, news, and HTML content
  • Delivers real-time updates and targeted ads to terminal screens
  • Supports both commercial advertising and property-level announcements
  • Ideal for combining public safety, branding, and community messaging

 

Multi-Level Permission Management

Distinct access for:

  • Media companies: manage advertising materials and program scheduling
  • Property management: manage safety alerts, elevator status, emergency handling
  • Enables platform-based collaborative management
  • Ensures operational transparency, compliance, and real-time responsiveness

Application Scenarios

ShiMeta's solution is widely applied in:

  • Commercial & residential building elevators
  • Property management control centers
  • Smart city infrastructure
  • Elevator-mounted DOOH advertising networks
  • Public safety management in urban complexes

Software Delivery Options

  • LAN Mode: Deploy locally across a private building network
  • Public Network Mode: ShiMeta helps configure a cloud server (e.g., Huawei Cloud) for wide-area device management

FAQ – Frequently Asked Questions

Can passengers speak to rescue personnel directly?

 Yes. The system enables real-time two-way video calls via the terminal.

What happens if emergency contacts don’t respond?

The system sends SMS alerts to backup responders automatically.

Is content customizable by role?

Yes. Media and property managers have separate permissions and can push content accordingly.

Are incidents recorded for safety audits?

Yes. Each alarm event is recorded and timestamped for traceability.